Shipping Policy

Sienna Lane Delivery Policy

Below you will find the estimated delivery times for all our deliveries:

● Once you have placed an order, we need 1-3 business days to process it.
During the week, processing usually takes one business day, but if you order on Friday evening or over the weekend, it may take a little longer.

● After processing, your order will be shipped. The average delivery time is 8-12 business days.

We aim to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or comments, please do not hesitate to contact our customer service department. Below is an explanation of how your order is processed and delivered.

Placing an order

Ordering from Sienna Lane is simple.
First, go to the product page and add the desired product to your shopping cart by clicking on the black "Add to Cart" button.
Make sure you have selected the correct variants. If everything is correct, proceed to checkout by clicking on "Proceed to checkout."
On the Information page, enter the correct delivery address and click on "Proceed to delivery."
On the Delivery page, you can check the delivery details you have entered. Please note that all deliveries are completely free of charge.

Click on "Proceed to payment" and select your preferred payment method.
At Sienna Lane, all payment options are SSL-encrypted, ensuring a secure payment environment.
You can pay by credit card (AMEX, Mastercard, Maestro, Visa), bank transfer, EPS, or direct payment.

Click on "Complete order" and follow the instructions on the selected payment page.
If you encounter any problems, you can contact us at any time.

Shipping costs

We cover the shipping costs for every order.
All our products are shipped 100% free of charge, with no minimum order quantity required.

Order dispatch

Found the perfect outfit or accessory on our website?
We strive to process and ship your order as quickly as possible.
To keep prices fair, we collect parcels in bulk and ship them once the minimum shipping quantity is reached.
Thank you for your understanding and cooperation in our effort to contribute to a better and healthier world.

We do our best to ship your order as quickly as possible.
If you want to make sure your order is shipped today, please contact us by email.
Our service team will be happy to advise you on the best solution.